How We Provide Added Value

• We are committed to providing professional, ethical, and quality service.
• We guarantee client satisfaction and genuinely care about people.
• We have a strong background in client-centered service, case management, and care giving.
• We are experienced in making in-home needs assessments to help clients determine their own requirements and assist them develop care plans.
• We have extensive knowledge of governmental and other programs that may assist clients with costs and/or provide services beyond our scope.
• We will make referrals on behalf of clients for other forms of assistance (with permission).
• We adapt our service delivery times to conform to our client’s needs and preferences.
• Our employees are covered by comprehensive liability insurance, have undergone criminal record checks, and are bonded.
• Our employees are not only qualified, but also are compassionate, dependable, and trustworthy individuals who respect privacy and maintain confidentiality.
• We relieve clients of the worry that can occur when hiring privately as we carefully screen, train, and inform our employees thoroughly.
• We handle any issues that surface such as scheduling difficulties, illness, shift cancellations, arranging for substitute workers, and providing continuous supervision.
• We follow-up with our clients on a regular basis to assess service effectiveness and to make revisions that reflect changing needs and wishes.